如题，客户反馈收不到客服消息了，第三方平台权限如下，并未涉及客服消息，请问只要授权第三方平台，官方客服就无法收到消息了吗，或者说我需要把消息管理权限也去掉才能在后台收到客服消息，谢谢🙏
如题，客户反馈收不到客服消息了，第三方平台权限如下，并未涉及客服消息，请问只要授权第三方平台，官方客服就无法收到消息了吗，或者说我需要把消息管理权限也去掉才能在后台收到客服消息，谢谢🙏
For example, customer feedback can't receive customer service message. The authority of the third-party platform is as follows, which does not involve customer service message. Could you tell me whether official customer service can't receive the message as long as the third-party platform is authorized? Or I need to remove the message management authority to receive the customer service message in the background. Thank you 🙏
回答：
原文出处:客服功能接收不到粉丝消息？
群主管理都是支付大佬
看看这个能否有用https://developers.weixin.qq.com/community/develop/doc/000e2421984908c64da92fada51009?_at=1596100366188