手机上显示内容已被发布者删除,但在后台并没有删除,也没有违规,这是怎么回事?

手机上显示内容已被发布者删除,但在后台并没有删除,也没有违规,这是怎么回事?

手机关注了公众号,点击一个菜单显示已被发布者删除,但后台并没有删除,查询了也没有违规,在这个菜单下重新编辑信息,手机端还是显示内容被发布者删除,但在另外两个菜单就没有问题,这是怎么回事?

The mobile phone has official account. The click of a menu shows that the publisher has been deleted. But the background has not been deleted. There is no violation of the query. Under this menu, the information is reedited. The mobile phone terminal or the display content is deleted by the publisher, but there are no other two menu items. What is this?

回答:

公众号技术运营专员-tonya:

添加至自定义菜单的文章是群发文章还是素材文章,如果是素材,可以看下是不是在素材库删除了,可以重新重新添加发布看看。如果还是有问题,可以提供下公众号信息,文章链接、相关截图,这边好核实问题。

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