企业付款到零钱 商户平台转账成功 但是客户说没有收到钱? 请帮忙看下

微信支付 文章 2021-03-17 14:01 53 0 全屏看文

企业付款到零钱 商户平台转账成功 但是客户说没有收到钱? 请帮忙看下The company paid to the change. The merchant platform transfer was successful, but the customer said that he did not receive the money? Please help to check it out.

企业付款到零钱 商户平台转账成功 但是客户说没有收到钱? 请帮忙看下

调用 企业付款到零钱API, 商户平台显示转账成功,但是用户说没有收到钱. (刚出现这种情况, 其他用户零钱转账没有出现这样的情况)

商户单号:5cf630230bbf4f46a0b899e3553f1800

到账时间:2021-03-15 17:11:43


Call the enterprise payment to change API, and the merchant platform shows that the transfer is successful, but the user says that he has not received the money. (this just happened, but the change transfer of other users does not happen.) merchant number: 5cf630230bbf446a0b899e3553f1800 time of arrival: 2021-03-15 17:11:43

回答:

kill小黑:

账单截图里面也没到账信息

Memory:

让用户提供账单截图

peng:


1.看对方是否有多个微信;

2.看对方是否修改了微信号;

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