公众号显示“该公众号提供的服务出现故障,请稍后再试” 原因是没收到微信的通知请求(偶尔也能收到)

小程序 文章 2021-03-31 21:02 32 0 全屏看文

公众号显示“该公众号提供的服务出现故障,请稍后再试” 原因是没收到微信的通知请求(偶尔也能收到)The official account shows "The service provided by the official account is malfunctioning, please try again later." The reason is that the notification request from WeChat has not been received (it can also be received occasionally)

公众号显示“该公众号提供的服务出现故障,请稍后再试” 原因是没收到微信的通知请求(偶尔也能收到)

公众号 原始ID:gh_7853cb5ab48a

紧急程度:非常紧急!!!

问题描述:我司该公众号(原始ID:gh_7853cb5ab48a)一直正常运行,今日突然出现部分用户无法完成扫码登录的情况,且未收到微信群告警通知,经技术人员排查,服务器负载正常,接口访问正常,但在公众号内发送消息等交互行为后,我方服务器接口回调入口处未收到微信的通知请求,经多次测试发现 偶尔也可以收到请求,但大部分时候并未收到公众号的回调通知。

请帮忙定位下以上问题,万分感谢!

The official account is original ID:gh_. 7853cb5ab48a emergency: very urgent!!! Question Description: our official account (original ID:gh_) 7853cb5ab48a) has been running normally, and some users failed to complete the scan code login today. They did not receive WeChat group alarm notification. After checking by technicians, the server load was normal, the interface was accessed normally, but after the interactive behavior was sent in public address, the server interface callback at the entrance did not receive the WeChat notification request. After several tests, it was found that the official account was not detected. Occasionally, requests can be received, but most of the time no official account is received. Please help to locate the above problems, thank you very much!

回答:

天涯路:

一样的问题+1

kimchi:

一样的问题+1

Ap:

一样的问题+1

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