小程序客服系统问题求助?

小程序 文章 2021-04-07 20:02 50 0 全屏看文

小程序客服系统问题求助?Ask for help with mini program customer service system problems?

小程序客服系统问题求助?

小程序客服网页版,客户信息有延迟问题,出现客户信息客服侧迟迟收不到导致信息堆积,引起客户反感。

当多个网页同时与不同客户进行沟通时,网页版没有新信息提醒。

多客服和客服交接提醒如何操作

Small program customer service web page version, customer information delay problem, customer service side of customer information is not received, resulting in information accumulation, causing customer disgust. When multiple web pages communicate with different customers at the same time, there is no new information reminder in the web version. How to operate multi customer service and customer service handover reminder

回答:

社区技术运营专员-CJiang:{"options":[{"title":"出现延迟的微信号","tip":"微信号","isPrivate":true,"error":""},{"title":"appid","tip":"appid","isPrivate":true,"error":""}],"imageSet":0,"imageSetName":"上传图片","DocId":"0004803e84c6b05e59fbb3ad456800"}
青团社:

尝试下 使用手机上的 客服小助手小程序 进行消息处理看看

陈辰:我们就是用手机端客服问题更多,我们的小程序研发人员推荐我们使用pc端
青团社:我反馈下~
微喵网络:

好像windows上有客户端

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