商户号支付权限被冻结,客服电话一直打不通,如何申请解除冻结?

寰俊鏀粯 文章 2021-12-01 00:40 12 0 全屏看文

商户号支付权限被冻结,客服电话一直打不通,如何申请解除冻结?The payment authority of the merchant account has been frozen, and the customer service phone has not been able to get through. How can I apply for unfreezing?

商户号支付权限被冻结,客服电话一直打不通,如何申请解除冻结?

由于之前有两笔退款,售后人员没有及时发现导致处理超时,发现以后已经及时处理并退款,但是此时已经被关闭了支付权限,请问我现在应当如何恢复支付权限,我已经申请了两次了但是都被驳回了,能否说明具体的原因以便于我们作出整改,拨打你们的客服电话95017 转人工等了10分钟以后自动挂机永远无人接听,目前公司业务已经严重受阻,希望可以给个回复,谢谢。

Since there were two refunds in the past, the after-sales personnel did not find them in time, resulting in the processing timeout. After discovering them, they have handled and refunded them in time, but the payment authority has been closed at this time. How should I restore the payment authority now? I have applied twice, but they have been rejected. Can you explain the specific reasons so that we can make rectification, Call your customer service number 95017 and transfer it manually. After waiting for 10 minutes, the automatic hang-up will never be answered. At present, the company's business has been seriously blocked. I hope you can give me a reply. Thank you.

鍥炵瓟锛�

微信支付小助手:

您好,贵公司业务属于我司未开放类目,目前暂不支持申诉和入驻,若有疑问,请拨打95017咨询客服,谢谢


微信支付小助手:{"options":[{"title":"商户号","tip":"您好,请提供一下商户号哈","isPrivate":true,"error":""}],"imageSet":0,"imageSetName":"上传图片","DocId":"0008c8646044607b0d1d278bb56800","save":0,"title":"11"}
刚刚好:{"options":[{"title":"商户号","tip":"您好,请提供一下商户号哈","isPrivate":true,"error":"","value":"1614175112"}],"imageSet":0,"imageSetName":"上传图片","DocId":"0008c8646044607b0d1d278bb56800","save":0,"title":"11","imageUrls":["http://mmbiz.qpic.cn/mmbiz_png/RTerxhEbB6QufFuibMYyJkNc5cOQcuwK5ZBaGfXXaHTIX5nhaWibCEvulI88FflXcIUOxtJIbPrcM4AS706dYjibA/0?wx_fmt=png"],"isAnswered":1}
Memory:

登陆商户平台->「账户中心」->「违约记录」可以在页面下方提交申诉材料,提交资料1-5个工作日内留意审核结果。


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