关于收付通处罚商家二级账户 通知电商平台的问题

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关于收付通处罚商家二级账户 通知电商平台的问题Regarding the issue of receiving and paying penalties for merchants' secondary accounts and notifying e-commerce platforms

1. Prohibited collection capacity of merchant account (1) The problem shows that many merchants will settle in the platform e-commerce platform. The materials submitted by these merchants when applying for the secondary merchant number of paythrupost meet the requirements. At this time, the merchant's paythrupost account can collect normally; in the future, the merchant may receive wechat punishment because of what violations it has done, which has banned the collection capacity of the secondary merchant number; after that, the buyer of this merchant found payment when shopping Failure will find the merchant, and the merchant will find the e-commerce platform, which is considered to be the problem of the e-commerce platform; (2) Problem impact and desired solution the inability to use the payment method provided by the e-commerce platform to buyers is not only a great experience problem, but also a problem that affects the core interests of the platform. When a payment method cannot be used, the first thing the e-commerce platform should do is to stop the problem collection channel, guide the buyer to the problem free collection channel, and then repair the problem asynchronously Collection channels; At this time, wechat needs to notify the e-commerce platform when punishing the merchant's secondary merchant number. I fed back this problem at the beginning of the year, but the new interface provided by wechat https://pay.weixin.qq.com/wiki/doc/apiv3_partner/apis/chapter10_3_5.shtml The penalty results affecting the operation of the platform are not described in the form of enumeration values. If the punishment method is described in text, how does the platform judge the specific affected functions (collection, account splitting and fund unfreezing?); in addition, how to guide merchants to appeal to wechat? It is best for the platform with app as the carrier to jump to wechat through app, but this appeal channel is not explained in the above documents. 2. The ability of merchant account number to be blocked and account splitting (1) The problem shows that the main revenue of platform e-commerce comes from the order handling fee / deduction point, which is realized by using the account distribution interface in the collection and payment link. However, in the application half a year after the access of our platform, we often encounter that the e-commerce platform can not receive the handling fee because the account distribution authority of secondary merchants is blocked, and then the collection and payment link has the limit of automatic unfreezing the payment for more than 180 days, that is, for example As a result, the sub account authority of secondary merchants has not been restored, The platform will lose the deduction Commission of the corresponding order. (2) the problem affects the desired solution. It is understandable that the secondary merchant number is restricted by risk control. However, if it is unacceptable to affect the interests of the accessed e-commerce platform, the collection and payment ventilation control is the secondary merchant number of the merchant, and the billing Commission of the e-commerce platform should not be restricted (if you are worried about the compliance of the service charge deducted by the platform, you can freeze the corresponding capital amount of the primary merchant number of the e-commerce platform after the account splitting is completed, but do not block the business process). The secondary merchant side stock limits the withdrawal, and the collection can be closed incrementally; in addition, the collection and payment link should not be provided to the merchant's withdrawal entrance away from the e-commerce platform, and the merchant's withdrawal payment must pass through the e-commerce platform I Request for level merchant number.

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