商户付款被限制,按要求补全材料,并审核通过,提交了解冻工单,超过10天没有人处理,发帖求助!

微信支付 文章 2022-03-19 13:00 0 全屏看文

商户付款被限制,按要求补全材料,并审核通过,提交了解冻工单,超过10天没有人处理,发帖求助!Merchant payment is restricted, complete the materials as required, and pass the review, submit the unfreezing work order, no one handles it for more than 10 days, post for help!

商户付款被限制,按要求补全材料,并审核通过,提交了解冻工单,超过10天没有人处理,发帖求助!

商户号:1286622001,在做微信下单支付的时候,提示:

{"code":"NO_AUTH","message":"此商家的收款功能已被限制,暂无法支付。商家可以登录微信商户平台/微信支付商家助手小程序查看原因和解决方案。"}

已经在2月份补齐了公司营业执照,法人材料,并且审核通过。

在3.9号和3.11号,提交了账号解冻申请工单,一直没有微信官方客服联系,账号现在还是不能支付。

打了很久的客服电话95017,客服说不归他们管。现在账号支付一直不解冻,生产不能进行,没法子收钱经营,公司业务遭遇严重影响。

附件2张图,第一张是申请图,第二张打开没有数据了。期间没有任何联系过,工单就被关闭了。



Merchant No.: 1286622001. When making wechat order payment, you will be prompted: {"code": "no_auth", "message": "the collection function of this merchant has been limited and cannot be paid temporarily. Merchants can log in to wechat merchant platform / wechat payment merchant assistant applet to view the causes and solutions."} The company's business license and legal person materials have been supplemented and approved in February. On March 9 and March 11, the application work order for account unfreezing was submitted. There has been no official wechat customer service contact, and the account still cannot be paid. I called the customer service number 95017 for a long time, but the customer service said it was not in their charge. Now the account payment has not been unfrozen, production cannot be carried out, and there is no way to collect money for operation. The company's business has been seriously affected. Two drawings are attached. The first one is the application drawing, and the second one is opened without data. Without any contact during the period, the work order is closed.

回答:

微信支付小助手:

辛苦重试,核实该商户号目前在今天已恢复支付,状态权限都正常,辛苦留意,谢谢

ㅤ:

能不能看看我的问题啊 你们腾讯的电话客服都是小学毕业吗?这也不懂那也不懂 联系都联系不上 那么大的公司那么低的效率吗?

伟:

进群一起沟通和交流这个问题

真智能胜:

大家知道该怎么办吗,完全是黑盒状态,根本联系不上微信官方。打客服电话,说不归他们管。

ZYN2037:被风控啦?
真智能胜:长期未使用,被冻结了。

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