广告类型小游戏被恶意投诉存在虚拟支付功能，官方要求提交版号开通虚拟支付后再申诉，请问怎么办？Advertising type mini-games have been maliciously complained that there is a virtual payment function. The official request is to submit a version number to enable virtual payment before appealing. What should I do?
|问题类型 ||AppID |
|Bug ||wx82bf1af2aed53cef |
Problem type appid bug wx82bf1af2aed53cef on April 8, our little game was maliciously complained about the existence of virtual payment, and all abilities of the game were permanently banned. However, our game is a pure advertising type, and payment has never been opened. There are no recharge Related words in the game. I don't know why this complaint comes. Moreover, the game has been selected into the optimization plan before (failed to pass the final test), and the game has not been updated for three months after the optimization test. If there is such a serious violation problem, it must have been found long ago. After a comprehensive inspection, we can fully confirm that since its launch, the game has not provided any recharge related content, nor has it provided any private transaction to any player offline. We don't know where the user complaints about virtual payment come from or how to deal with them. We are just a small studio that resigns and starts a business and focuses on making wechat games. We don't have the ability to obtain the version number. At present, both appeals have been rejected. The official reply requires that the version number be submitted first and the virtual payment be opened before the appeal, which has fallen into a deadlock. As long as the small game is maliciously complained, our small team without version number resources can only wait for the fate of the game to be taken off the shelf? If so, we don't know how to maintain it in the future. Desperate, I had to try to ask for help in the exchange area. Please re verify the contents of this complaint. If we really violate the rules, we are willing to accept any punishment, but if we have not violated the rules, please be sure to rehabilitate us. Thank you very much!