企业微信无法登入造成损失哪方承担?

小游戏 企业微信 微信支付 小程序 文章 2020-07-30 21:10 1030 0 全屏看文

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企业微信无法登入造成损失哪方承担?

我的企业微信于一天突然掉线。登入时发现,因违法违规无法登入,询问客服,客服说解封渠道规则不透露,所谓的暂时无法登入我已经等了7天依旧无法登入,我企业微信刚用三个月,发展了四百余名用户,现在说没就没了?那我的努力不是白费了?具体怎么违规的也不透露,如何解封也不透露,哪怕是国家法律惩治罪人也会告知其犯了什么罪,处罚是什么,而到了你们这里,就成了“无可奉告”?意思是你们的产品你们说了算,想封号就封号,想停用就停用,也不做任何解释,况且我还认证了企业号,一年300元认证费,我也不是免费用你们服务,我付费了且认证了,我违法违规完全能找得到我,客户跟我们成交了,钱转给我了,你们封号导致我这边没办法联系上用户。反而导致我违法了,如果这个责任算到我头上可真是冤。请问如果用户告我,那这责任到底算你们公司头上还是说我头上?

My enterprise wechat suddenly dropped off the line one day. When I log in, I found that I couldn't log in because of violation of laws and regulations. When I asked customer service, the customer service said that the rules of unsealing channels were not disclosed. I had been waiting for 7 days and still couldn't log in. My company's wechat had just used for three months, and developed more than 400 users. Now, it's gone? So my efforts are not in vain? How to break the rules and how to unseal them will not be disclosed. Even if the state punishes the criminals according to the law, they will be told what crimes they have committed and what the punishment is. When they come to you, they will become "no comment"? It means that you has the final say in your products, you want to call the number, you want to stop it, you don't have any explanation, and I also certified the enterprise number, 300 yuan a year, and I didn't use your services for free. I paid and certified it. I can find it illegally. I can't get any money from you. Contact the user. On the contrary, it caused me to break the law. If this responsibility is put on my head, it is really unjust. If the user accuses me, is this the responsibility of your company or me?

回答:

。:且不提收益损失、名誉损失,普通微信号封号都有一个明确规则,你们封号就是说封就封,谁敢用你们“企业微信”发展用户?企业微信本身就是一个营销场景,如果这么做,我们这些遵守你们微信规则的人反而比那些所谓的“微商”使用微信营销的损失惨重。他们封号能解封。我们封号就是永久封号,我们都不是圣人,名言“孰能无过”你们腾讯因为老干妈事件也乱起诉,要不是因为你们腾讯公司规模大,老干妈也懒得跟你们计较。你们就没损害老干妈名誉吗?没有认证的企业号你们封号也就算了,我们交了钱走了流程,合规的手续注册你们什么也不说直接封号,询问你们,你们也是一句“无可奉告”打发我们?最起码的违法违规的证据也不给,短暂封号也没有具体解封时间。
。:补充:我询问客服。能不能把认证的企业号认取消认证,客服说不可以,现在我企业认证信息还显示在上面,而我的用户也没办法联系我,收了钱没完成的业务,那我岂不是随时被用户起诉。既然我取消认证对用户损失,不取消对我有损失,那么就不能告诉我哪里违规,我下次注意且不再犯不就行了吗?至少至今我也不清楚我哪里违规了。你们也没有告知,我极有可能被同行给恶意举报了。

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