更多详细信息
1. Generates Reviews Forms (1-5 stars or 0-10 rating)
1.生成评论表（1-5星或0-10级）
2. If the user is happy (good review) helps them spread the word, get referrals, cycle stories back into marketing, and pre-flood (firewall) good reviews to protect against online reputation attacks
2.如果用户感到满意（好评），则可以帮助他们传播信息，获得推荐，将故事循环回市场，以及进行洪水前（防火墙）好评，以防止受到在线声誉攻击。
3. If the user is unhappy (bad review), it opens a helpdesk ticket (on SwiftCloud) so you can try to make it right, hopefully before the user complains all over the web, damaging your reputation.
3.如果用户不满意（评论不佳），它将打开服务台票证（在SwiftCloud上），因此您可以尝试将其纠正，希望在用户对整个网络进行投诉之前，损害您的声誉。
This will help you generate real reviews from your customer, because unhappy people are 800% (8x) more likely to talk online.
这将帮助您从客户那里获得真实的评论，因为不开心的人在线交谈的可能性提高了800％（8倍）。
You can create microformats (little stars on google), get reviews in a variety of styles (0 to 10 rating, or 1-5 stars, etc.) in a variety of ways.
您可以创建微格式（在Google上为小星星），以多种方式获得各种样式（0到10级或1-5颗星等）的评论。
This plugin is 100% free, but some power-user and business features will eventually require a paid SwiftCloud account.
此插件是100％免费的，但某些高级用户和企业功能最终将需要付费的SwiftCloud帐户。
For now, it’s all free, and early users will get a discount when we do start charging.
目前，它都是免费的，当我们开始充电时，早期用户将获得折扣。
This Reputation Management system will…
此信誉管理系统将… - Easily generate customer satisfaction surveys in a variety of styles
- 轻松生成各种样式的客户满意度调查
- For happy customers, easily add one-click sharing of that review to help word spread.
- 对于满意的客户，轻松添加该评论的一键式共享以帮助传播信息。
The goal is make it easy to share on facebook, google, yelp, etc.
我们的目标是使其易于在Facebook，Google，Yelp等上共享。
- For unhappy customers, open a trouble ticket in SwiftTasks / SwiftHelpDesk so you can try to make it right.
- 对于不满意的客户，请在SwiftTasks / SwiftHelpDesk中打开故障单，以便您尝试解决问题。
- See some basic reporting and rolling averages, so you can track score.
- 查看一些基本的报告和滚动平均值，因此您可以跟踪得分。
- You can optionally create sub-categories and get reviews for just that category if you like – category could be a certain worker, product, business location… whatever you want to track individually.
- 您可以根据需要选择创建子类别并获得该类别的评论-类别可以是某个工人，产品，营业地点……您想单独跟踪的任何东西。
Paid features…
付费功能… - More options on everything – anonymous forms, more styles,
- 所有内容的更多选项-匿名表单，更多样式，
- Viral Marketing software.
- 病毒式营销软件。
Each shared review has a tracking URL so you can see top influencers and ambassadors
每个共享的评论都有一个跟踪URL，因此您可以看到最有影响力的人和大使
- Referrals and automation to both referrer and referrals of sequences using SwiftCloud’s MAGNET autoresponders
- 使用SwiftCloud的MAGNET自动回复器对引荐来源和序列的引荐和自动化
- Optionally add a Photo / Video contest for users to, say, tag you in an instagram photo to win a prize, or upload a video testimonial which you can use in marketing
- （可选）为用户添加照片/视频比赛，例如，在instagram照片中为您添加标签以赢得奖赏，或上传可用于营销的视频推荐书
- More advanced options for publishing reviews i.e. certain categories only (i.e. for a specific help agent, specific franchise location, etc.)
- 用于发布评论的更高级的选项，即仅针对某些类别（即针对特定的帮助代理，特定的特许经营地点等）
Enterprise Options
企业选项 - Scheduled Purging (for site performance & large scale data, as well as medical HIPAA data handling rules)
- 计划的清除（用于站点性能和大规模数据以及医疗HIPAA数据处理规则）
- Variable Rolling Averages, or time-window based averages i.e. 90 day average or last 30 votes averages.
- 可变滚动平均值或基于时间窗口的平均值，即90天平均值或最近30票平均值。
- API to track nonresponders – a non-response score varies by organization but is usually somewhere “passive” or lower.
- 用于跟踪无响应者的API –无响应得分因组织而异，但通常在“被动”或更低的水平。
By tracking non-responders with those who do, you’ll have more accurate insight into real-world stats.
通过与无反应者一起跟踪无反应者，您将可以更准确地了解现实情况。
- Scheduled Reporting – automatically receive a PDF, with recipient specific to category i.e. for multiple locations or varied stakeholders
- 预定报告–自动接收PDF，收件人特定于类别，即针对多个位置或不同的利益相关者
- Repeat-Reviewer Trend Tracking – auto-merging repeat reviewers to compare history
- 重复审阅者趋势跟踪–自动合并重复审阅者以比较历史记录
- SMS Conversational Reviews unified with your web and/or phone stats
- SMS会话评论与您的网络和/或电话统计信息统一
- Twilio Phone API for Voice-based reviewing unified with your web stats
- 用于基于语音的审阅的Twilio Phone API与您的网络统计信息统一
