[wordpress插件] Banckle HelpdeskBanckle服务台

Banckle Helpdesk Features

Banckle帮助台功能

Helpdesk Automation – Invisible to Customers

帮助台自动化–对客户不可见

Leverage the benefits of help desk automation, without your customers having to go through any changes.

利用帮助台自动化的好处，而您的客户不必进行任何更改。

Send responses from the Banckle.Helpdesk web app, get delivered as simple and personalized emails to your customers..

从Banckle.Helpdesk网络应用程序发送响应，并以简单和个性化的电子邮件形式发送给您的客户。

Seamless Multiple Mailbox Integration

无缝多个邮箱集成

Set up multiple support and service emails under a single online help desk account.

在一个在线帮助中心帐户下设置多个支持和服务电子邮件。

The Banckle.Helpdesk app automatically organizes all incoming emails to their respective mailbox folders.

Banckle.Helpdesk应用程序会自动将所有传入的电子邮件组织到各自的邮箱文件夹中。

Collaborative Team Inbox

协作团队收件箱

Banckle.Helpdesk becomes your collaborative Inbox, allows all team members to be on the same page with consolidated email communication.

Banckle.Helpdesk成为您的协作式收件箱，允许所有团队成员通过合并的电子邮件通信位于同一页面上。

Improved productivity with online ticket system assignment and tracking features.

在线票务系统分配和跟踪功能提高了生产力。

Real Time Helpdesk Activity Reporting

实时帮助台活动报告

Stay informed with real time customer support activities.

实时了解客户支持活动。

View at a glance status of all the integrated mailboxes or get detailed insights to intelligent statistics.

一目了然地查看所有集成邮箱的状态或获得有关智能统计信息的详细见解。

Developer Friendly APIs

开发人员友好的API

Use a set of powerful web help desk APIs and build your own online helpdesk software functions right into your own applications.

使用一组功能强大的Web服务台API，并直接在自己的应用程序中构建自己的在线服务台软件功能。

Platform Independence

平台独立性

Fully compatible with Windows, Mac and Linux systems running a recent version of major web browsers.

与运行最新版本的主要Web浏览器的Windows，Mac和Linux系统完全兼容。

No software to download, 100% web based help desk software, run from any location at any time.

无需下载任何软件，100％基于Web的帮助台软件可以随时随地运行。