[wordpress插件] Conversion Support Live Chat转换支持实时聊天

About Conversion Support

关于转化支持

Conversion Support offers live chat for website owners and online businesses;

转换支持为网站所有者和在线业务提供实时聊天；

lets you chat with website visitors from web and mobile.

使您可以通过Web和移动设备与网站访问者聊天。

With built in chat transcripts, automatic notifications, canned responses and personal branding, Conversion Support is surely the best app for capturing leads and providing support to customers.

借助内置的聊天记录，自动通知，罐头回复和个人品牌，转换支持无疑是捕获潜在客户并为客户提供支持的最佳应用。

Learn more http://www.conversionsupport.com/features/live-chat-wordpress-plugin.html

了解更多信息http://www.conversionsupport.com/features/live-chat-wordpress-plugin.html

Getting Started with a Free Account

免费帐户入门

To get started with Conversion Support, head over to the sign-up page ( http://www.conversionsupport.com/sign-up.html) and create your account.

要开始使用转化支持，请转到注册页面（http://www.conversionsupport.com/sign-up.html）并创建您的帐户。

Signing up takes less than a minute;

注册只需不到一分钟的时间；

Conversion Support is free to try, absolutely no strings attached.

转换支持是免费的，完全没有附带条件。

Learn more: http://blog.conversionsupport.com/2012/09/install-live-chat-software.html.

了解更多信息：http://blog.conversionsupport.com/2012/09/install-live-chat-software.html。

1.0

1.0

This is the first iteration of the plugin.

这是插件的第一次迭代。

1.0.2

1.0.2

Bugs fixes

错误修复

1.0.6

1.0.6

Added the screenshots plugin.

添加了屏幕截图插件。

1.0.7

1.0.7

screenshots added

添加了屏幕截图

2.0.0

2.0.0

Updated plugin with Advanced features

具有高级功能的更新插件

2. Login to your Conversion Support account at http://login.conversionsupport.com/.

   通过http://login.conversionsupport.com/登录到您的转换支持帐户。

   If you haven’t created an account yet, get started here – http://www.conversionsupport.com/sign-up.html.

   如果您尚未创建帐户，请从此处开始-http://www.conversionsupport.com/sign-up.html。

4. Go to the Settings section and copy your unique WordPress URL.

   转到“设置”部分，然后复制唯一的WordPress URL。

   Keep this URL handy, you will need it soon.

   将该URL放在方便的位置，您将很快需要它。

6. Download Conversion Support’s WordPress plugin, it contains a zip file which you can unpack using any archiving utility such as winzip.

   下载转换支持的WordPress插件，其中包含一个zip文件，您可以使用任何存档实用程序（例如winzip）将其解压缩。

8. Login to your website’s FTP server and upload the “ConversionSupport” folder to the /wp-content/plugins/ directory.

   登录到您网站的FTP服务器，然后将“ ConversionSupport”文件夹上传到 / wp-content / plugins / 目录。

Don’t have an FTP client installed?

没有安装FTP客户端吗？

No problem, you can upload the plugin within your WordPress administration area ( WordPress > Dashboard > Plugins > Upload).

没问题，您可以在WordPress管理区域（WordPress>仪表板>插件>上传）中上传插件。

Alternatively, login to your WordPress administration area with a user account that has administrative privileges.

或者，使用具有管理特权的用户帐户登录到WordPress管理区域。

Go to Dashboard > Plugins > Add new, and search for “Conversion Support” (without quotes).

转到信息中心>插件>添加新内容，然后搜索“转换支持”（不带引号）。

In the search results page, click “Install now” next to the “Conversion Support” result.

在搜索结果页面中，单击“转换支持”结果旁边的“立即安装”。

Now WordPress will automatically download the plugin’s file on your web server, unpack it and activate it.

现在，WordPress将自动将插件的文件下载到您的网络服务器上，将其解压缩并激活。

2. Activate the plugin through the ‘Plugins’ menu in WordPress

   通过WordPress中的“插件”菜单激活插件

4. Go to WordPress > Settings -> and choose -> Conversion Support.

   转到WordPress>设置->并选择->转换支持。

6. Remember you copied your unique WordPress URL in step 2?

   还记得您在步骤2中复制了唯一的WordPress URL吗？

   Copy the same URL in the Conversion Support settings page, within your website’s WordPress administration area.

   在网站的WordPress管理区域内的“转换支持”设置页面中复制相同的网址。

8. Click “Save Changes” and its done.

   单击“保存更改”并完成。

   You have successfully installed Conversion Support on your website and now you’re ready to initiate live web chats with website visitors.

   您已经在网站上成功安装了转换支持，现在可以开始与网站访问者进行实时网络聊天了。

10. To let users initiate chats with your support agents, you may want to add a “Start live chat” icon on your WordPress theme.

    要让用户与您的支持代理发起聊天，您可能需要在WordPress主题上添加“开始实时聊天”图标。

    To do this, go to Appearance within your WordPress administration area and choose “Widgets”

    为此，请转到WordPress管理区域中的外观，然后选择“小部件”

12. Drag the “Conversion Support” widget into any widgetized section of your site’s theme.

    将“转化支持”窗口小部件拖到您网站主题的任何窗口小部件部分。

14. All done!

    全部完成！

My theme does not support widgets.

我的主题不支持小部件。

How do I place the “Start chat” icon at a custom location?

如何将“开始聊天”图标放置在自定义位置？

Just place this code where you want the “Start chat” button to appear in your website’s template:

只需将此代码放在您要在网站模板中显示“开始聊天”按钮的位置：

rel="nofollow">

rel =“ nofollow”>

Note: Keep the class name “chatIcon”;

注意：保留类名“ chatIcon”；

if you want to style it, use a parent div tag but keep the class name “chatIcon” as it is.

如果要设置样式，请使用父div标签，但将类名“ chatIcon”保持原样。

1. To test it out, view your website.

2. 要对其进行测试，请查看您的网站。

   There should be a “Start Chat” button, clicking which will initiate a new chat session.

应该有一个“开始聊天”按钮，单击该按钮将启动一个新的聊天会话。