微信支付提示:身份信息存在风险，暂不能通过审核？WeChat payment reminder: Identity information is at risk and cannot be reviewed temporarily?
微信支付提示:身份信息存在风险，暂不能通过审核？事情是这样子的，我在2016年还是2018年注册了微信服务商，开通了企业微信，从企业微信里面进行认证，开通了网站支付和H5支付功能，然后再开通10天过后。产品正式上线搞了一个活动，0.01元进行产品抽奖购买，然后有一个人每天都支付0.01元，然后购买产品，然后购买过后就进行投诉投诉我经营的内容不符合规则，每天进行恶意投诉，我每天都进行给他退款，然后持续了差不多10天20天，每天这样你们微信给我清退了我的商户，并没有去调查事情的真实性，后来联系你们微信就一直踢皮球，踢过去踢过来不给我解决，打电话也不理我，一直踢 ，后来微信被盗了，微信商户号也记不得了，直到今天我说重新签约试试看，然后提示身份信息存在风险，你们微信就是这样办事的吗，我需要一个合理的解决方法和方式，不然我这边将直接投诉到工信部
It's like this. I registered a wechat service provider in 2016 or 2018, opened enterprise wechat, authenticated from enterprise wechat, opened Website Payment and H5 payment functions, and then opened it 10 days later. The product was officially launched and an activity was held. A person paid 0.01 yuan for a lottery to buy the product every day. Then he bought the product, and then complained that the content of my business did not comply with the rules. He made malicious complaints every day. I refunded him every day, and then lasted for almost 10 days and 20 days. Every day, you wechat cleared my merchant for me without investigating the authenticity of the matter, Later, I contacted you on wechat and kept kicking the ball. I didn't solve it. I didn't answer my phone call and kept kicking. Later, wechat was stolen and I couldn't remember the wechat merchant number. Until today, I said to sign a new contract and try, and then prompted that the identity information was at risk. Is that how you do things on wechat? I need a reasonable solution and method, otherwise I will directly complain to the Ministry of industry and information technology
回答：
我也遇到这个问题，微信支付真的太奇葩了，就提示有风险，也没有别的解释，请问你的解决了吗
首先，你这问题投诉错了地方，工信部不受理此类业务的，你应该去人行，其次，你明知道对方是恶意投诉，遇到恶意投诉为什么不去申诉呢？
群主管理都是支付大佬
辛苦提供下申请单编号 或者商户号等信息以便核实，谢谢